User Research

User Research is a key component to any project which interacts with end users.  Technovate is able provide experience in engaging with users and understanding their needs and constraints.

Key Technovate consultants have worked with a number of Clients, including Federal Government Departments, to transition their paper based work forces onto mobile devices.  A key to acceptance of this transition is providing a user interface which supports the user in their role and does not hinder them in anyway.

Technovate User Research consultants are familiar with a number of User Research methods which they use to support your organisation’s projects.  These include:

  • A/B Testing
  • Clickstream Analysis
  • Polls
  • With a focus on feature preferences to inform the product roadmap
  • Heat maps,
  • Click maps, and
  • Screen Recording

Technovate engages regularly with the User Experience community in Canberra, and can draw upon peer review and mentoring to assist in ensuring that our consultants provide a high level of quality service to your organisation.